How EduCater Developed & Launched Restaurant Grow with TrustHiring Software Developer Talent
The flagship program in the EduCater learning platform is Restaurant Grow, which is a comprehensive training experience targeted at helping private event and catering managers of restaurant operations to effectively implement strategies to grow the profitability of their private events and catering businesses, giving them new tools and techniques to succeed.
EduCater’s Restaurant Grow Program offers hundreds of learning modules with:
- Training videos led by restaurant event experts in every section.
- eLearning pages with audio content, images and text eBooks.
- PDF download attachment guides, manuals, contracts to utilize.
- Exams, knowledge checks and Q&A’s for comprehension.
- Graphic designs, template contracts to white-label for offering.
- Aggregated video content from experts online hosted by SMEs.
- Certificates of completion and badges awarded after completion.
With thousands of individual learning elements across hundreds of modules all in print and digital file form, offering EduCater individual contents for seminars and presentations was not impacting the mass market the way a combined comprehensive all-in-one online training program delivery would.
Technology Challenges: Building an online learning platform
With a team full of event experts in growing private events and catering programs for restaurants, they knew their strategies were valuable and effective. Though, with no software developers or engineers in their core team, they faced a few critical challenges that they were seeking to overcome:
No team software development expertise and experience. As a team of event managers with hospitality backgrounds, it was incredibly daunting and initially viewed as a major roadblock to think about how a learning platform could be built for EduCater, and who they could find for this project.
Project managing a development scope to success. Another component in the EduCater teams' lack of experience was who could ensure a correct and successful implementation and launch of their learning platform if it was built by an outside firm, given that nobody on the team would be able to manage and run a working product, or even know if it was properly built.
Limited budget for software with high learning creation costs. The learning content development process to build all resources and online training materials as individual modules required nearly six figures up front to create their world-class program, and there was a constrained budget remaining for any additional capital expenses without a guaranteed return that the team could allocate.
US software development firms were expensive and temporary. After speaking with several software development firms who gave estimates on the project, the only real options that were provided to them were quick sprint build-outs and then they would have to fully take over the running of the platform, all of which were more expensive than their available budgets.
“Our entire team was really passionate about bringing everything we had built and developed in our events careers hosting thousands of events nationally online, but to do it right, we knew cutting corners in building an online learning solution for years to come was not an option.
We never got the right feeling to move forward with any of the software development firms we met with. They all just had that ‘turn and burn’ project scopes kind of dynamic, and we almost went with one out of necessity against our judgement because we just knew there was no way we could afford to hire a full time engineer.
Being in the live events business all our careers, we never really had much exposure of any kind to remote work or hiring, so it wasn’t even something that we considered or had awareness of being an option for most of our hiring process in trying to build the EduCater Learning Platform.”
-Tina L., Chief Content Officer at EduCater
Solutions that Scale: Hiring full-time remote software developers
When Tina and the EduCater team got connected to TrustHiring, they were nearing a breaking point of considering moving forward with a development firm they were uncertain about and seemingly running out of time and solutions.
The TrustHiring team took that opportunity with real responsibility to steer them in the right direction to find the best possible solution they needed to build the world’s best private events and catering online learning platform.
After signing our contract, we went to work for the EduCater team, utilizing our TrustHiring Matching process to find our best possible software developer TrustHiring Candidates who could provide them with a more cost-effective solution for their software development needs.
Additionally, we needed to ensure we found the best possible team member additions for them to thrive at their company, and be a valuable asset to their company on a daily basis in managing their new software system which will run all their learner programs.
Impact Built to Last: TrustHiring Value
With the high-touch experience TrustHiring took at every step of the selection, interview, on-boarding, and training process, EduCater saw a valuable impact in their hiring of our TrustHiring Candidate Rio to develop the EduCater Learning Platform.
“TrustHiring opened a door of opportunity for our non-technical events team to afford to build the software product for our training programs we thought was impossible. Not only did they make it possible for us, they literally handled everything in the entire hiring process.
Having all of our Restaurant Grow learning content built out in our own learning platform has transformed the nature of our business. What went from being a coaching, consulting style approach to training in person, has now become an online training solution for us to reach thousands a month with our content.
Beyond finding an incredibly talented full-time hire in Rio, he completely built everything on the software side himself, was always on time for work, and one of the hardest working team members we had in any role at the company.
To think that we paid 70% less than any developer we could find in the US, and far less than a development first charged for a one-time project still is just unbelievable to me. I can’t thank TrustHiring enough for changing our company and lives at EduCater through their talent hiring process, it’s been absolutely transformational.”
– Tina L, Chief Content Officer at EduCater
Financial Impact
142%
Increase in visitors to their learning platform website than their previous website for their in-person coaching consulting offerings.
142%
Annual revenue growth in implementation services and online training programs from prior training offerings.
142%
Higher client satisfaction ratings in our EduCater product and implementation services than prior services.
142%
Labor cost savings per year for TrustHiring placement fee and annual salary of their candidate, versus US software developer salary.
Here are some solutions and successful outcomes that TrustHiring was directly involved in helping EduCater achieve as a result of our hiring efforts:
Through hiring right software developer team addition in Rio, provided by TrustHiring Candidates, EduCater has been able to establish it’s brand of online training content and learning programs on a national scale with it’s eLearning expansion.
The TrustHiring Candidates placement process was a solution that changed EduCater as a business, gave them new value in their content delivery vehicle to become an online training company, helping them grow exponentially in the years to come as a result of working with TrustHiring.
Start TrustHiring at your company today, we can change your future growth too!
